Need urgent airport assistance, have questions regarding your upcoming flight, or want to verify booking status? Our 24/7 airport customer support team is always ready to assist you.
📞 24/7 Central Hotline: +880 1347-570001
💬 Front Desk WhatsApp (Primary): +880 1347-570001
💬 Front Desk WhatsApp (Secondary): +880 1347-570002
📧 Support Email: [email protected]
🏢 Registered Office & Airport Station: Terminal 1 & 2, Hazrat Shahjalal International Airport (HSIA), Kurmitola, Airport Road, Dhaka 1229, Bangladesh.
🏛️ Legal Trade License: TRAD/DNCC/004721/2024 (Dhaka North City Corporation, Bangladesh)
Frequently Asked Questions (FAQ & People Also Ask)
What is a meet and greet service?
A meet and greet service is an airport concierge service where a professional protocol officer receives passengers directly at the terminal (aerobridge exit or curbside drop-off), provides personalized luggage porterage, guides through fast-track immigration and security, and escorts travelers comfortably to their vehicle or connecting flight.
What is meet and greet service at Dhaka airport?
Meet and greet service at Dhaka Airport (Hazrat Shahjalal International Airport - HSIA) is a specialized passenger facilitation service provided by Flight Care. Our officer meets arriving or departing passengers with a name placard, guides through priority immigration channels, collects checked baggage from carousels, provides wheelchair assistance if needed, and escorts to parking with a 100% Payment After Service guarantee.
What is meet and greet at the airport?
Meet and greet at the airport is a dedicated VIP assistance service created to eliminate terminal stress. An assigned agent assists passengers through every airport touchpoint—including aerobridge welcome, airline check-in, luggage handling, immigration queue navigation, duty-free shopping, lounge access, and vehicle linkup.
What is included in meet and greet?
Airport meet and greet includes: (1) Personalized name placard reception at the aircraft door / aerobridge or departure drop-off; (2) Fast-track immigration, customs clearance, and visa guidance; (3) Dedicated luggage porter assistance and trolley handling; (4) Wheelchair care for seniors or sick patients; and (5) Escort to executive airport lounges or ground transportation.
Are your phone numbers reachable 24 hours?
Yes, both 01347-570001 and WhatsApp 01347-570001 / 01347-570002 operate 24 hours a day, 7 days a week.